Restaurants & Food

Take bookings, send the menu and chase the reorder

One number for table bookings, order updates and the Tuesday offer, with an AI agent answering opening hours and allergen questions while the kitchen is busy.

A broadcast offering a table booking on WhatsApp

Bookings

Take the booking in the conversation it started in

No booking widget to send people to. The enquiry, the details and the confirmation all sit in one thread your whole team can see.

  • The AI agent answers opening hours, location and menu questions from your own material, and hands over the moment someone wants a table
  • A WhatsApp Form collects the date, party size and contact details inside the chat, with answers landing in a submissions inbox you can export
  • Every diner who messages becomes a record automatically, so the follow-up next month already knows who they are
A table booking being taken over WhatsApp

Order updates

Your kitchen system sends the update, not a person

Point your order or delivery system at one endpoint and the approved template goes out when the food is packed, picked up or on its way.

  • One endpoint and one workspace key, with a payload shaped like the industry standard so an existing integration ports with little change
  • A URL button can carry a variable, so each diner gets their own tracking link, or your own checkout page to pay for the order
  • Signed webhooks push delivery and read status back, so your system knows the update landed
An order status update sent on WhatsApp

Repeat orders

Bring back the diner who loved the pasta

Tag by what people ordered, then send the offer to that tag alone rather than to everyone on the list.

  • Filter your client database by tag with live audience counts, and personalise each message from the contact record
  • A copy-code button hands over the discount code, and a URL button takes them straight to the dish
  • Schedule it with up to three retry slots, and pause or cancel mid-send if the kitchen gets overwhelmed
A reorder offer with a claim offer button

Behind the pass

What keeps one number workable once the orders and bookings pile up.

One inbox for the floor team

Claim, take over and transfer so two people never reply to the same diner, with every hand-off recorded.

Business hours the agent keeps

Up to four intervals a day. Outside them the agent sends the closed message you wrote and the chat waits for morning.

A guest list that builds itself

Tags, up to 30 custom attributes and CSV import, so the list you already keep on a spreadsheet comes with you.

Opt-outs honoured automatically

Stop a diner receiving offers the moment they ask, while their order updates still go through.

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