Broadcast to unlimited contacts
Reach your entire audience in minutes with approved templates. Test, schedule and track every single send.
Acquire, convert and re‑engage customers on WhatsApp
Broadcast, automate and support on the channel your customers open every single day. Powered by the official WhatsApp Business Platform.
Automate with an AI agent
Instant answers 24/7 from your own documents. Keeps your hours, hands over to your team on request.
One shared team inbox
Your whole team on one number. Claim, take over or transfer chats so no customer is ever left hanging.
Run your marketing, automation and customer support with Luminous CRM
Broadcast to your entire client database without putting your WhatsApp number at risk
Pick an approved template, choose your audience by tag and personalise every message from the contact record. Send a real test first.
Schedule it, add up to three automatic retries, and watch sent, delivered, read and replied counts climb live, recipient by recipient.
Your AI agent, trained exclusively on your own knowledge. Available 24/7
Upload documents, Q&A pairs and web pages and it answers instantly from that material alone. No invented prices, names or promises, ever.
Choose a tone, set business hours, pilot it with a few numbers first, and it hands over to your team the moment a customer asks for a person.
Turn one WhatsApp number into a shared support desk for your entire team
Claim, take over and transfer chats so two people never answer the same customer. Every hand-off is recorded, so nothing slips through.
Canned replies, a shared media library, in-chat forms and templates sit right in the composer, and the 24-hour window is tracked for you.
Everything you need to grow on WhatsApp
Know your customers, plug in your tools and measure every campaign as it runs.
Plug your AI agent into your stack
Read or append Google Sheets, connect any app with an MCP server, or call your own API. Signed webhooks push every event back to your systems.
A client database that builds itself
Every new chat becomes a record automatically, with tags, custom attributes, CSV import and export.
Forms that open inside WhatsApp
Sign-ups, surveys and bookings, filled in without leaving the chat. Every answer lands in your client database.
Real-time campaign results
Sent, delivered, read, replied and failed counts update live, with a per-recipient timeline and plain-English reasons.
Start sending on WhatsApp in minutes, officially
Luminous CRM runs on the official WhatsApp Business Platform and is in alignment with every Meta rule, so your number stays healthy from day one.
Meta's rules, built in
The 24-hour window, template approval, marketing opt-outs and rate limits are enforced before anything sends.
Dedicated live chat support
Priority chat support from the Luminous CRM team over WhatsApp, phone, live chat and email.
Frequently Asked Questions
The five things people ask before they start a trial. The full list is on the FAQ page.
Luminous CRM is a WhatsApp customer engagement platform built on the official WhatsApp Business Platform. It gives a business one shared team inbox, approved-template broadcast campaigns, WhatsApp Forms that open inside the chat, a client database that builds itself, and an AI agent that answers from the business's own documents, all on the business's own WhatsApp number. It is built by Luminous Technologies in Kampala, Uganda, and sold as one plan at UGX 200,000 a month with unlimited team members, contacts and messages.
Businesses and agencies that run on Luminous CRM
Put your WhatsApp number to work, free for 7 days
Unlimited seats, contacts, messages, campaigns and forms. 2,000 AI replies a month. One plan, everything included. Start today, no card needed.
