Luminous Platform Pricing Plans
Yearly Subscription | Unlimited Users Plan
- Unlimited Agent Logins
- Smart Audience Segregation
- Broadcasting & Retargeting
- Template Message APIs
- Multi-Agent Live Chat
- Agent Transfer & Manager Monitoring
- 1200 Messages/min
- Upto 10 Tags
- Upto 5 Custom Attributes
- Shared Team Inbox
- Chatbot Integration
- Click-to-WhatsApp Ads Manager
- All features in Basic Plan
- Upto 100 Tags
- Upto 20 Custom Attributes
- Campaign Scheduler
- Campaign Click Tracking
- Smart Agent Routing
- Campaign Budget Analytics
- Project APIs
- WhatsApp Catalogue & Payments
- Custom Agent Rules
- Carousel Template Click Tracking
- Recommended for Brands with 1m+ Users
- All features in Pro Plan
- Unlimited Tags
- Unlimited Attributes
- Downloadable Reports
- Dedicated Account Manager
- Priority Customer Support
- Webhooks
- Higher Messaging Speed
- CSV Campaign Scheduler
WhatsApp's Conversation Based Pricing
WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user.
Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges.
- Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges.
- WhatsApp Conversations are Charged depending on the category of Template message & vary as per the receiver's country.
- Conversations costs(applicable for Ugandan numbers). Marketing Conversation - 150/= , Authentication Conversation - 90/=, Utility Conversation - 100/= and Service Conversation - 150/=.
- The above Prices are for Sending Conversations in India
- All conversations are valid only in a 24 hour period
- Green Tick Application: FREE
- 1000 FREE Conversations/ month (Service Conversations)
- All above pricing mentioned is exclusive of VAT
Important Pointers
- Businesses can enjoy 1000 free conversations per month for Service category messages.
- If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category.
- If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category's conversation window initiated.
- Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately.
- When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively.
- 1000 FREE Conversations/ month (Service Conversations)