Elevate Customer Experience with Automation on WhatsApp
Automate customer acquisition, engagement & customer support 24x7 on WhatsApp with Luminous CRM.
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Boost customer support with an A.I powered chatbots for your business on WhatsApp.
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Solve customer queries 24/7 and deliver fully automated rich media responses.
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Monitor conversations and interactions on WhatApp from our live chat in-built dashboard.

Powerful Features that you Need
All Plans of Luminous CRM are Inclusive of these features
- FREE WHATSAPP BUSINESS API
Get Whatsapp Business API Approval in 10 Minutes (FREE with any plan)
- BROADCAST UNLIMITED CAMPAIGNS
Broadcast Messages to Unlimited users everyday
- MULTI-AGENT LIVE CHAT
Enable Multiple Human-Agent Live Chat Support on the same Whatsapp number
- IMPORT AND EXPORT CONTACTS
Import Opted-In Contacts and Broadcast Messages seamlessly.
- SEND PERSONALISED MESSAGES
Use User attributes effectively to send personalised campaign.
- CONNECT YOUR APIS
Easily Connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier , Payment Portals, CRMs & more.
- SEND RETARGETING CAMPAIGNS ON WHATSAPP
Segregate your Audiences Smartly and ReBroadcast for Higher Conversions!
- CLICK-TO-WHATSAPP-ADS
Create & Run click-to-WhatsApp ads on Facebook/ Instagram via Luminous & direct thousands of leads to your WhatsApp.
- AGENT RULES
Simplify chat distribution by assigning tags to agents & have them view only those chats that match the assigned tag.
The Complete WhatsApp Engagement Platform
Everything you need to offer seamless customer experience & grow your business on WhatsApp
Enjoy seamless integrations with your favorite e-stores, CRMs, and more.
Connect your CRM, Payment Portals, eCommerce Platforms like Shopify, WooCommerce, Stripe, Flutterwave via APIs with Luminous CRM.
Automate notifications for Abandoned Cart, Application Drop-off, Order Confirmation, Event Updates & more.

Manage Contacts, tags & more to customer traits for better engagement
Our In-Built CRM enables you to add various tags and attributes to each customer.
Luminous CRM provides you with an extensive User Profile to drive important Insights.


Monitor Campaign Real-Time Performance
You can simply Import all your Contacts and Broadcast Approved Messages Instantly.
Monitor campaign performance stats like the number of messages Sent, Delivered, Read and Replied to on the Luminous CRM Platform. Build campaign audiences based on these insights


Segregate your Audiences Smartly and Re-Broadcast for Higher Conversions!
Luminous automatically segregates your broadcast audience by Delivered, Read, Replied Audiences. Run Retargeting Campaigns on the Basis of these filters.
Retargeting Campaigns have proven to Increase sales and engagement for Businesses.


Get WhatsApp Business API in 10 Minutes
Luminous is powered by Official Whatsapp Business APIs and is in alignment with all Whatsapp Rules.
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Luminous CRM helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility
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Broadcast Unlimited Notifications everyday
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24x7 Chat Support by Luminous Team
