Grow your Restaurant & Food Business with the WhatsApp

  • Promote your food menu with WhatsApp Catalogs
  • Take food orders & payments on WhatsApp
  • Offer 24x7 customer support

Acquire

Integrate Google & FB Leads form to obtain new foodies for your business. Solve queries via custom auto-replies with Luminous

Convert

Upsell & Cross-sell with personalized food & beverage recommendations. Send payment links for quick settlements.

Delight

Support clients 24*7 at scale on WhatsApp. Gather ratings/feedback from clients using WhatsApp automated flows.

Engage

Setup automated & personalized WhatsApp notifications to send offers. Keep customers updated with automated updates.

Take restaurant dine-in table bookings

  • Welcome consumer queries about your restaurant, open timings, cuisines and more, on WhatsApp.
  • Capture their email address and phone number to follow-up on table bookings and pre-orders for an excellent dining experience.

Address consumer queries and help place orders faster

  • Whether dine-in or online, use WhatsApp to answer customer queries about the cuisine, products and orders in real-time.
  • Set up WhatsApp automation for FAQs to help customers place informed food orders and deliver a great experience!

Take payments on WhatsApp to process orders faster

  • Give your customers a faster and seamless way to pay for their food orders.
  • Send checkout links using the WhatsApp Business API to accept order payments on the messaging app itself.

Enable easy order and food delivery tracking on WhatsApp

  • Keep your customers informed and updated about their orders.
  • Set up automated order and delivery tracking notifications on WhatsApp with Luminous to address post-purchase anxiety.

Encourage repeat orders on food orders to boost customer loyalty

  • Leverage customer order history data to re-engage them on WhatsApp.
  • Send out a WhatsApp campaign to encourage repeat purchase on a product or dish they loved, with a special discount to win their hearts.